At Crazy Time, we believe gaming should always be fun — never stressful, never harmful. This page gives you everything you need to stay in control: practical tools, honest information, and clear steps to get help if you ever need it. We are with you every step of the way.
Responsible gaming is not just a policy at Crazy Time — it is built into how the platform works, from the tools we offer to the way we monitor gameplay.
Crazy Time verifies the age of every player during registration. No one under 18 is permitted to open an account or access any game on the platform. This is non-negotiable.
You can set your own deposit, loss, and session time limits directly from your account settings. These limits take effect immediately and can only be reduced — not increased — without a cooling-off period.
If you need a break, Crazy Time offers both temporary cooling-off periods and permanent self-exclusion. Once activated, self-exclusion cannot be reversed for a minimum of six months.
Session reminders pop up at intervals you choose, showing how long you have been playing and how much you have spent. A quick reality check can make a real difference.
Our support team is available around the clock. If you are worried about your gaming habits or need help activating any responsible gaming tool, just reach out via live chat or email.
Crazy Time monitors account activity for patterns that may indicate problem gambling. If we spot something concerning, our team will reach out proactively to offer support.
Responsible gaming means treating Crazy Time as a form of entertainment — the same way you would enjoy a cricket match or a night out with friends. You set a budget, you enjoy the experience, and you walk away when the time is right. The moment gaming starts to feel like an obligation, or when you find yourself chasing losses, that is when it stops being fun.
Crazy Time is designed for players who want to enjoy games like Andar Bahar, Callbreak, and Live Casino in a safe, controlled environment. We want every session to end with you feeling good — not stressed, not regretful. That is why we have built responsible gaming tools directly into the platform, not hidden away in a settings menu nobody reads.
The reality is that most players on Crazy Time play responsibly without ever needing to think about it. But for those who do find themselves struggling, knowing that help is available — and easy to access — can make all the difference. There is no shame in using these tools. They are there for everyone.
Remember: Gaming outcomes are determined by chance. No strategy, system, or pattern can guarantee a win. Never gamble with money you cannot afford to lose, and never use gaming as a way to solve financial problems.
Decide how much you are comfortable spending before you open any game. Treat it like a ticket price — once it is spent, the session is over. Use Crazy Time's deposit limit tool to enforce this automatically.
It is easy to lose track of time when you are enjoying a game. Set a session reminder in your account settings so you get a nudge when you have been playing for a while.
If you have had a bad session, the worst thing you can do is keep playing to try to win it back. Take a break, come back another day with a fresh mindset and a fresh budget.
Crazy Time is one part of your life, not the whole of it. Make sure gaming does not crowd out time with family, friends, work, or other activities you enjoy.
Step away from the screen regularly. A short break helps you stay clear-headed and makes the gaming experience more enjoyable overall.
All responsible gaming tools are available directly from your account dashboard — no need to contact support to activate them.
Set a maximum amount you can deposit per day, week, or month. Limits apply immediately. Increases require a 24-hour waiting period to take effect.
Cap the total amount you can lose in a given period. Once your loss limit is reached, you will be locked out of real-money games until the period resets.
Set a maximum session length. When your time is up, you will receive a notification and be prompted to take a break before continuing.
Take a short break from Crazy Time for 24 hours, 7 days, or 30 days. During this period your account is suspended and no deposits can be made.
Problem gambling can develop gradually. Most people do not notice it happening until it has already affected their daily life. Here are some signs that gaming may be becoming a problem:
If any of these sound familiar: You are not alone, and there is no shame in recognising it. The first step is acknowledging it. Use the self-exclusion tool in your account or contact our support team right now — we will help you take the next step.
Ask yourself these questions honestly. If you answer "yes" to two or more, it may be time to use one of Crazy Time's responsible gaming tools or speak to someone you trust.
Have you ever spent more on gaming than you intended to in a single session?
Have you ever played to try to win back money you had already lost?
Have you ever felt that you needed to play with larger amounts to get the same level of excitement?
Have you ever lied to someone close to you about how much time or money you spend on gaming?
Has gaming ever caused you to miss work, studies, or important family time?
Have you ever felt depressed, anxious, or hopeless after a gaming session?
Two or more "yes" answers? Please consider activating a cooling-off period or self-exclusion from your account settings, or contact our support team for a confidential conversation. Taking action early makes a real difference.
Crazy Time is strictly an 18+ platform. We take underage access seriously and have multiple layers of protection in place. Every new account goes through an age verification process, and we reserve the right to request identity documents at any time to confirm a player's age.
If you share a device with younger family members, we strongly recommend using device-level parental controls to prevent access to gaming websites. Most smartphones and computers have built-in parental control features that can block specific apps or websites.
Never share your Crazy Time login credentials with anyone, including family members. Your account is personal to you, and you are responsible for all activity that takes place under your login.
Suspect underage access? If you believe a minor has accessed or registered on Crazy Time, contact our support team immediately at [email protected]. We will investigate and act without delay.
Sometimes the hardest part is starting the conversation. Whether you want to talk to our support team, a trusted friend, or a family member, here are a few things that might help:
Acknowledge that gaming has become a problem before trying to explain it to others. The self-check questions above can help you get clarity.
Talk to a family member or close friend who will listen without judgment. You do not have to face this alone.
Our support team handles responsible gaming conversations with complete confidentiality. Reach us via live chat 24/7 or email us at [email protected].
Track how much time and money you spend on gaming each week. Seeing the numbers written down can be a powerful motivator to make changes.
Gaming is at its best when you are in control. Set your limits, use the tools available, and enjoy every session knowing that Crazy Time has your back. Ready to play the right way?
18+ only | Play responsibly | Terms and Conditions apply