These Terms and Conditions govern your use of the Crazy Time platform. Please read them carefully before registering or placing any bets. By creating an account, you confirm that you have read, understood, and agreed to everything set out below.
These are the most important rules that apply to every Crazy Time account. The full terms follow below.
Each player is allowed one account only. Duplicate accounts will be closed and any balance may be forfeited. Use your real name and accurate details when registering.
Crazy Time is strictly for adults aged 18 and above. We verify age during registration and reserve the right to request identity documents at any time.
Withdrawals are only processed to the same payment method used for deposits. Your bKash, Nagad, or Rocket number must be registered in your own name.
All bonuses and promotions come with wagering requirements. Bonus funds cannot be withdrawn until the wagering requirement is met. Terms for each promotion are published separately.
Any attempt to exploit software bugs, use automated betting tools, or manipulate game outcomes will result in immediate account suspension and forfeiture of funds.
Crazy Time may update these Terms and Conditions at any time. Continued use of the platform after an update constitutes acceptance of the revised terms.
Important: These Terms and Conditions form a legally binding agreement between you and Crazy Time. If you do not agree with any part of these terms, you must not use the platform. By registering an account or placing a bet on Crazy Time, you confirm your full acceptance of these terms.
These Terms and Conditions ("Terms") govern your access to and use of the Crazy Time platform, including all games, payment services, promotions, and customer support features available at crazy-time.now ("the Platform").
By accessing the Platform, creating an account, making a deposit, or placing a bet, you confirm that you have read these Terms in full, that you understand them, and that you agree to be bound by them. If you are acting on behalf of another person, you confirm that you have the authority to bind that person to these Terms.
These Terms apply alongside any additional rules published for specific games, promotions, or features on the Platform. In the event of a conflict, the specific rules for a game or promotion will take precedence over these general Terms for that specific matter.
To use Crazy Time, you must meet all of the following eligibility requirements at the time of registration and at all times while your account remains active:
Crazy Time reserves the right to request proof of age and identity at any time. If you cannot provide satisfactory documentation, your account may be suspended and any pending withdrawals held until verification is complete.
Age Verification: We take underage gaming seriously. If we have reason to believe that an account holder is under 18, the account will be suspended immediately pending verification. Any winnings accumulated during this period may be forfeited.
Each person may hold only one account on Crazy Time. Creating multiple accounts — whether under the same name, different names, or using different contact details — is strictly prohibited and will result in all associated accounts being closed.
When registering, you must provide accurate and complete information including your full legal name, date of birth, and a valid mobile number. You are responsible for keeping your account information up to date. If your contact details change, you must update them promptly through your account settings.
You are responsible for maintaining the confidentiality of your login credentials. Do not share your password with anyone. Crazy Time will never ask for your password via email, live chat, or any other channel. If you believe your account has been accessed without your authorisation, contact support immediately.
Crazy Time is not liable for any losses resulting from unauthorised access to your account where you have failed to take reasonable steps to protect your login credentials.
Crazy Time accepts deposits and processes withdrawals via bKash, Nagad, and Rocket. All transactions are conducted in Bangladeshi Taka (BDT). There are no currency conversion fees.
Deposits are credited to your account balance immediately upon confirmation from the payment provider. Minimum and maximum deposit amounts are displayed at the time of transaction and may vary by payment method.
Withdrawals are processed to the same payment method used for the corresponding deposit. You may only withdraw to a mobile banking account registered in your own name. Withdrawals to third-party accounts are not permitted under any circumstances.
Important: Funds deposited on Crazy Time may only be used for gaming on the Platform. Depositing funds without the intention to play, for the purpose of moving money between accounts, is not permitted and may be treated as suspicious activity.
Crazy Time offers various bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms published alongside each promotion, in addition to these general Terms.
Unless stated otherwise in the promotion terms, the following general bonus rules apply across all Crazy Time promotions:
Players who attempt to abuse the bonus system — including by creating multiple accounts to claim the same bonus, or by placing low-risk bets to meet wagering requirements — will have their bonuses cancelled and may have their accounts suspended.
All games available on Crazy Time use certified random number generators (RNG) to determine outcomes. Game results are not influenced by previous results, player behaviour, account history, or any other external factor. The published return-to-player (RTP) percentages for each game are accurate and independently verified.
Each game on the Platform has its own set of rules, which are accessible from within the game interface. It is your responsibility to read and understand the rules of any game before placing a bet. Crazy Time is not responsible for losses resulting from a player's misunderstanding of game rules.
Game Integrity: Crazy Time monitors all gameplay for unusual patterns. Accounts showing signs of automated play, collusion, or exploitation of game mechanics will be investigated and may be suspended pending review.
The following actions are strictly prohibited on Crazy Time. Engaging in any of these activities will result in immediate account suspension and may result in permanent closure and forfeiture of funds:
Zero Tolerance: Crazy Time has a zero-tolerance policy for fraud, cheating, and money laundering. Suspicious activity is reported to relevant authorities. Funds associated with prohibited conduct will be frozen pending investigation.
Crazy Time reserves the right to suspend or close any account at any time, with or without prior notice, for any of the following reasons:
If your account is closed due to a breach of these Terms, any remaining balance may be forfeited. If your account is closed for any other reason, your verified real-money balance will be returned to your registered payment method after any outstanding wagering requirements have been assessed.
You may close your own account at any time by contacting our support team. If you are closing your account for responsible gaming reasons, please inform the support team so that appropriate measures can be applied.
Crazy Time is committed to promoting responsible gaming. We provide a range of tools to help players manage their gaming activity, all of which are accessible directly from your account settings without needing to contact support.
If you are concerned about your gaming habits or those of someone you know, please visit our Responsible Gaming page for detailed guidance and support resources. Gaming should always be an enjoyable activity, not a source of financial or emotional stress.
Crazy Time collects and processes personal data in accordance with our Privacy Policy, which forms part of these Terms. By registering an account, you consent to the collection and use of your personal data as described in the Privacy Policy.
We collect only the data necessary to operate your account, process payments, verify your identity, and comply with legal obligations. We do not sell your personal data to third parties. Data is stored securely and access is restricted to authorised personnel only.
You have the right to request a copy of the data we hold about you, to request corrections to inaccurate data, and to request deletion of your data subject to any legal retention requirements. To exercise these rights, contact our support team.
Crazy Time provides the Platform on an "as is" basis. While we make every effort to ensure the Platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access or that the Platform will be free from errors or technical faults.
To the maximum extent permitted by applicable law, Crazy Time is not liable for:
Nothing in these Terms limits Crazy Time's liability for fraud, gross negligence, or any other liability that cannot be excluded by law.
Crazy Time may update these Terms and Conditions at any time. When changes are made, the updated Terms will be published on this page with a revised "Last updated" date. For significant changes, we will notify registered players via email or an in-platform notification.
Your continued use of the Platform after the publication of updated Terms constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you must stop using the Platform and contact support to close your account.
Stay Informed: We recommend checking this page periodically to stay up to date with the current Terms. The date at the top of this page always reflects when the Terms were last revised.
If you have any questions about these Terms and Conditions, or if you need to raise a dispute or complaint, please contact our support team. We aim to respond to all enquiries within 24 hours.
For responsible gaming support, please visit our dedicated Responsible Gaming page.
Now that you know how Crazy Time works, create your account and start playing. Fast BDT payouts, fair games, and support whenever you need it.